Terms of use

These terms

These terms apply when you use CleanTake at cleantake.surgesoftware.co.in, which Surge Software Solutions Private Limited ("Surge", "we") runs. By creating an account or using CleanTake, you agree to them. If you use CleanTake for a company, you confirm you may accept these terms for it.

How we handle personal data is in our privacy policy.

Price and billing

CleanTake has a Free plan with no time limit: 15 minutes of audio a month. Paid plans: Solo at ₹1,599 a month (4 hours of audio), Pro at ₹5,499 a month (16 hours), Studio at ₹13,999 a month (50 hours); paying for a year costs 10 months. Every new account gets a 14-day free trial of Pro, with no card; after 14 days it moves to the Free plan unless you choose a plan, and nothing is charged automatically. A plan runs for the period you paid for and does not renew by itself. You pay in rupees by UPI, cards or netbanking through Razorpay. The pricing page has the details.

Nothing is charged without your action. You can get a full refund within 7 days of payment, no questions asked; see our cancellation and refund policy.

Your account

• Give accurate details and keep your sign-in secure. You are responsible for activity in your account.
• You must be 18 or older.
• Tell us at [email protected] if you think your account has been misused.

Acceptable use

You must not use CleanTake to:

• break any law, including anti-spam, privacy, consumer and intellectual-property laws;
• send spam or unsolicited messages in breach of the rules of the platform or the recipient's country;
• break the terms of a connected platform such as LinkedIn, Meta, WhatsApp, Google or Microsoft;
• upload content you have no right to use, or content that is harmful, deceptive or abusive;
• impersonate others or create deepfakes of real people without their consent;
• attack, overload, probe or reverse-engineer the service, or get around usage limits.

We may suspend an account that breaks these rules.

Your content

You keep all rights in what you upload and in the results you create. You give us permission to store and process it only to run the product for you. You are responsible for having the right to upload it, including any personal data of other people (such as your customers). Where you process their data in the product, you are the data fiduciary and we process it for you.

AI results

AI can be wrong. Check results before you rely on them or send them to others. You decide what to publish, send or act on.

Speech recognition can mishear words. A flag means "listen here"; you decide what to re-record. CleanTake does not guarantee that a recording will pass a publisher's or platform's review.

Availability and changes

We work to keep CleanTake running, but it is provided "as is" and may change, pause or have downtime. Some features are marked "coming soon" or "preview" and may not work fully. We may change or retire the product; if we retire it, we will give reasonable notice and a way to export your data.

Liability

To the extent the law allows, Surge is not liable for indirect or consequential loss, such as lost profit, revenue or data, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Ending

You can stop using CleanTake and close your account at any time from its settings or by emailing [email protected]. We may suspend or close an account that breaks these terms or the law, and will tell you why unless the law prevents it.

Law and contact

These terms are governed by the laws of India, and the courts of Bengaluru, Karnataka have jurisdiction. If we change these terms, we will update the date above and tell account holders of important changes by email.

Contact: Surge Software Solutions Private Limited, Sy No. 13/1, #155, Shop No. 2, 1st Floor, 4th Main, BEML Layout, Thubrahalli, Bengaluru, Karnataka 560066, India. [email protected], +91 91600 57000.